Diagnostics and repairs
Service work for circulation problems, heating concerns, component failures, control issues, and other equipment-related faults.
Service
Paid service for repairs, maintenance, regular cleanings, and water-care issues for hot tubs, swim spas, and cold plunges in and around Santa Rosa.
Serving Santa Rosa & surrounding communities
What we help with
This page covers paid service work for tubs already in the field: diagnostics, repairs, routine maintenance, and water-care support. That includes many tubs that were not originally purchased here.
Routine maintenance
Regular cleanings, drain-and-refill visits, filter service, and recurring upkeep for tubs that need consistent attention.
Water-quality service
On-site help with balancing issues, startup problems, sanitizer questions, and water that will not settle into a stable routine.
Seasonal and ownership support
Practical support for tubs already in the field, including ownership questions, maintenance planning, and service triage.
Before you reach out
Send the brand, model, a clear photo of the serial tag, and a short description of the issue. Photos or video of the problem help us understand what the tub is doing before the visit.
If the issue involves water quality or regular upkeep, start with our water care guides and include current readings, recent chemistry changes, and a quick description of what changed.
Let us know whether you are looking for repair work, regular cleaning, drain-and-refill service, or general water-care help. Access details, gate constraints, and site photos are useful when the tub is difficult to reach.
Do you only service tubs you sold?
No. We help with many tubs we did not originally sell. Brand, model, photos, and serial-tag details help us review the most appropriate next step.
What should I send when requesting service help?
Send the brand, model, a photo of the serial tag, and a short description of the issue. Photos or video of the problem can help speed up triage.
Can you help with water care and regular cleanings?
Yes. We help with routine upkeep, chemical servicing questions, water-balance issues, and ownership support for ongoing care.
Do you handle routine service, not just repairs?
Yes. We help with regular cleanings, drain-and-refill work, filter service, and water-quality issues as well as repair calls.