Real experiences from Santa Rosa and Sonoma County customers who chose our hot tubs, swim spas, and cold plunges.
Many of these reviews come from customers who visited our Santa Rosa hot tub showroom to explore models and compare features in person.
“Santa Rosa Hot Tubs exceeded my expectations from start to finish. The team is knowledgeable, responsive, and genuinely cares about their customers. They provide honest advice and make the entire experience smooth and enjoyable. It's rare to find this level of service! I highly recommend to anyone looking for a trusted hot tub company.”
“I search hot tubs near me like everyone else and I am so glad I found Santa Rosa hot tubs. Jason and Jeremiah are very knowledgeable and easy going to work with. I was comfortable and felt confident after my purchase! I highly recommend shopping seeing them!”
“Great experience overall. The staff was friendly and helpful. Would recommend this store to anyone!”
“Santa Rosa Hot Tubs is a great store and Jason and Jeremiah are so knowledgeable and helpful. They answer every question and help you figure out the best fit for your home. I'll definitely be back if I ever need another hot tub.”
“Hello All :-)”
“I came into this location after driving past expecting to find Phyllis Giant Burgers, which has closed and what a happy interaction this turned out to be.”
“I came into here because we desire an updated spa, not the largest setup, however, we were treated to amazing attention and they helped to quickly formulate a plan that once we overcome some financial hurdles, we will certainly be acting upon.”
“My Fiance and I felt very comforted by the amount of personal and attentive knowledge that they have here, WE HIGHLY RECOMMEND Santa Rosa Hot Tubs, Jeremiah is patient and listens extra well, we love what he showed us and can’t wait to get our project started!”
“Jason at Santa Rosa Hot Tubs was absolutely excellent to work with. He’s professional, friendly, and truly goes above and beyond for his customers. He made sure everything was handled correctly, solved every issue that came up, and kept great communication the entire time. It’s rare to find someone this reliable and easy to work with. Highly recommend—5 stars all the way”
“I visited Santa Rosa Hot Tubs recently and ended up purchasing a hot tub. Jason was the person I worked with, and what stood out right away was how easy he was to talk to. There was no pressure and no sales pitch—just a straightforward conversation about what would actually work for my space and how I planned to use it.”
“Jason walked me through the differences between models in a way that made sense. Being able to see everything in person and ask questions made the decision feel confident rather than rushed.”
“I left feeling good about the purchase and about who I bought it from, and would recommend Santa Rosa Hot Tubs based on my experience.”
“Santa Rosa hot tubs is a great store! Jason was very helpful with all hot tub and chemical questions. The store was clean, organized and well stocked!”
Visit the showroom to get a clearer feel for the build quality, seating, and hydrotherapy options in person.
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